An AI agent for Shopify checkout recovery

Carts don't abandon.
They hesitate.

Recovery AI is an AI agent that reads every abandoned checkout, figures out why the shopper left, and wins them back over WhatsApp and email, in your brand's voice, on your rules.

Set up in minutes. You approve every message, or let the agent run on its own.

What the AI agent diagnoses on every abandoned cart
Shipping surprise Price sensitive Got distracted Comparison shopping Recovered ✓ Shipping surprise Price sensitive Got distracted Comparison shopping Recovered ✓
7 in 10
carts are abandoned before checkout, industry-wide
1 hr · 24 hrs · 72 hrs
a paced three-touch sequence, not a spam blast
Every reply answered
the AI agent converses in real time, within your rules
How it works

From abandoned to recovered, on a schedule that respects your customers

The whole sequence runs itself. The timestamps below are real: this is exactly when the AI agent acts.

0 min

Checkout abandoned

Shopify fires a webhook the moment a shopper leaves mid-checkout. The cart is saved instantly.

15 min

Agent diagnoses why

The AI agent reads the cart, prices, and shipping together to classify the reason they left.

1 hr

First message goes out

WhatsApp if there's a phone number, email if there's an address, written by the agent for that shopper, in your voice.

24 · 72 hrs

Gentle follow-ups

Two more touches, each with a different angle. The agent stops the moment they buy.

Recovered

Revenue logged

The order is matched back to the cart, and the recovered revenue shows up on your dashboard.

Diagnosis first

A discount is not always the answer

Most recovery tools send the same 10%-off email to everyone. Your AI agent works out why each shopper left, then writes to that reason.

Shipping surprise

They flinched at the shipping line

The cart was fine, the total wasn't. These shoppers get a shipping-focused offer from the agent, not a product pitch.

"Shipping felt steep? It's on us for the next 24 hours."
Price sensitive

They're waiting for a better number

A measured discount, inside limits you set, never a race to the bottom on your margins.

"Still thinking it over? Here's 10% to make the call easier."
Got distracted

Life happened mid-checkout

No discount needed, just a well-timed reminder from the agent that their cart is saved and waiting.

"Your cart's right where you left it. One tap to pick it back up."
Comparison shopping

They opened five other tabs

These messages sell the product: reviews, materials, what makes yours the one to come back to.

"Still comparing? Here's why 4,000 kitchens picked this grinder."
Your store, your rules

The agent writes it. You own it.

Nothing reaches a customer that you wouldn't have sent yourself.

Approve every message

Review and edit the agent's drafts in your dashboard before anything sends, or flip on auto-approve once you trust its voice.

Discount guardrails

Set a ceiling and the agent never crosses it, not in the first message, not when a customer haggles in chat.

Your brand voice

Playful, premium, or plain-spoken. Describe your voice once and the agent writes every message in it.

Your AI agent handles replies

When a customer answers, your AI agent responds in real time: sizing questions, stock checks, and offers inside your rules.

Revenue you can point to

Every recovered order is attributed to its sequence, so you know exactly what the agent paid for this month.

Lives in your Shopify admin

No new tab to babysit. Your AI agent works embedded where you already run your store, with a daily digest if you want one.

The sale isn't lost.
It's one good message away.

Install Recovery AI, connect your store, and let the agent turn the next abandoned cart into the first one that comes back on its own.